Iwallet99 Privacy Policy — Malaysia User Data Protection
This Privacy Policy explains how iwallet99 collects, uses and protects your personal information. Please read it carefully to understand your rights as a user of our platform.
What Information Does This Platform Collect?
When you use the iwallet99 platform, we may collect several categories of personal information for operational, security and service improvement purposes.
Your name, email address, phone number, and password as provided during account registration. This information is required to verify your identity and manage your account securely.
Device type, operating system, browser used, IP address and session data. This information helps us detect unauthorised access and ensure a stable experience for all users.
Records of deposit and withdrawal transactions in MYR (Malaysian Ringgit) via methods such as DuitNow and FPX. Full card numbers are never stored in our system — only the transaction details required for financial compliance.
Records of activity within the platform, including games played, session duration, clicks and page navigation. This data is used to improve the user experience and identify any technical issues.
How Is Your Information Used?
Iwallet99 uses the information collected for specific, limited purposes. We do not sell your personal data to any third party for marketing purposes.
- Verifying user identity during registration and login
- Securely processing deposits and withdrawals in MYR
- Sending important notifications related to your account and transactions
- Detecting and preventing fraudulent activity or platform abuse
- Meeting applicable Malaysian legal compliance requirements
- Improving service quality based on anonymised usage patterns that cannot be traced to any individual
How Are Cookies and Tracking Managed?
The iwallet99 platform uses cookies and similar tracking technologies to enhance your experience. Cookies allow the platform to remember your preferences, maintain your login session, and analyse how you interact with content.
Automatically deleted when you close your browser. Used to keep you logged in during an active session without requiring repeated re-authentication.
Stored on your device for a set period of time. Used to remember your language preference, display settings and certain account options so you don't have to reconfigure them each time.
You can manage or delete cookies through your browser settings. Please note, however, that removing certain cookies may affect login functionality and platform preferences.
How Is Your Data Stored and Protected?
Iwallet99 uses industry-standard encryption protocols to protect all data transmitted between your device and our servers. Sensitive information such as passwords is stored in a form that cannot be read directly.
Access to users' personal data on our end is restricted to staff who require it for operational duties only. All internal access is logged and regularly monitored.
We do not retain data beyond the period required for operational or legal compliance purposes. When an account is closed, data that is no longer needed will be deleted in accordance with established procedures.
Is Your Information Shared with Third Parties?
Iwallet99 does not sell your personal information. In limited circumstances, we may share data with third parties directly involved in platform operations, subject to strict confidentiality agreements.
Circumstances Where Sharing May Occur
- Payment processors — to facilitate deposit and withdrawal transactions in MYR through approved payment gateways
- Technical service providers — such as server infrastructure and security systems, which are bound by data protection agreements
- Legal requirements — when required by a court, regulatory agency, or other lawful authority in Malaysia
- Fraud prevention — in specific cases to detect, investigate or prevent illegal activity involving user accounts
Your Rights as a Platform User
Iwallet99 users have rights regarding their personal data. You may contact our support team to exercise any of the following rights.
You have the right to request a copy of the personal information we hold about you, including transaction records and related account data.
If your information is inaccurate or out of date, you may request a correction or update through our customer support team.
Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal compliance and operational requirements.
Policy Changes & How to Contact Us
Iwallet99 reserves the right to update this Privacy Policy from time to time to reflect changes in data protection practices or legal requirements. Users will be notified of any significant changes via the platform or email.
Continued use of the platform after any policy changes constitutes your acceptance of the updated version. We encourage you to review this page periodically to stay informed about how your data is managed.
If you have any questions about this Privacy Policy or wish to exercise your rights as a user, please contact the iwallet99 support team via email at: [email protected]
Privacy-related enquiries will be addressed within a reasonable timeframe, and we are committed to providing clear, helpful responses.
Have More Questions About Your Account or Privacy?
Section FAQ we provide answers to a wide range of common questions. If you don't have an account yet, register now to enjoy a safe and secure iwallet99 entertainment experience.